Legal

Terms of Service

Last updated: August 7, 2026

These Terms govern your use of Rollo’s Merchant of Record platform, APIs, hosted checkout, payment links, and related services (the “Services”). By creating an account or accepting payments through Rollo, you agree to these Terms.

1. Merchant of Record model

Rollo Payments, Inc. acts as the Merchant of Record for qualifying transactions. When a buyer pays through Rollo checkout, Rollo is the seller of record: we authorize and capture payment, calculate applicable taxes where supported, remit tax to authorities as required, and pay you net of fees and adjustments. You remain responsible for delivering the underlying goods or services and for accurate product descriptions.

2. Eligibility & onboarding

You must complete KYC/KYB onboarding, including beneficial ownership and bank account verification, and maintain accurate information. Rollo may approve, reject, restrict, or re-review accounts based on risk, AML, or prohibited business rules. You may not accept payments until your account status is approved.

3. Fees

Unless otherwise agreed in writing, the all-in MoR fee is 5.9% + $0.50 per successful charge. Fees cover processing, MoR tax handling where applicable, and standard fraud tooling included in the published rate. Chargebacks, refunds, and network fines may reduce payouts or create negative balances you must settle.

4. Payouts

Net amounts are paid to your verified bank account on Rollo’s payout schedule, subject to reserves, rolling holds, dispute liability, and compliance reviews. Rollo may delay or reverse payouts if we suspect fraud, AML risk, or Terms violations.

5. Prohibited businesses

You may not use Rollo for illegal activity, sanctioned parties, or categories we list as prohibited (including but not limited to certain adult content, weapons, controlled substances, deceptive marketing, and high-risk gambling where unsupported). You attest at onboarding that your business is permitted.

6. Refunds, disputes & chargebacks

You must maintain a fair refund policy consistent with consumer law. Rollo may issue refunds or respond to disputes as MoR. You cooperate promptly with evidence requests. Dispute and chargeback costs may be deducted from your balance.

7. APIs & security

You must protect API keys (rk_test_ / rk_live_), rotate compromised credentials, validate webhooks, and not attempt to circumvent authentication or rate limits. You are responsible for actions taken with your keys.

8. Intellectual property

Rollo retains all rights in the Services, branding, and documentation. You grant Rollo a limited license to use your name and marks to process payments and display checkout branding you configure.

9. Disclaimer & liability

Services are provided “as is.” To the maximum extent permitted by law, Rollo’s aggregate liability arising from these Terms is limited to fees paid to Rollo in the three months preceding the claim. Rollo is not liable for indirect, incidental, or consequential damages.

10. Termination

Either party may terminate for convenience with notice, or immediately for material breach, illegal use, or risk. Upon termination, outstanding obligations, fee liability, and data retention duties survive.

11. Governing law

These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules. Exclusive venue lies in state or federal courts in Wilmington, Delaware, unless mandatory consumer law provides otherwise.

12. Contact

Rollo Payments, Inc. — legal@rollopayments.com